your dormant VMBS Account

Your VMBS account is dormant if you haven’t used it for the past 12 months or more and chances are your files on record may require a bit of updating. But no stress, you can be guided by our Member Engagement Centre on how to proceed and get your account reactivated in the shortest possible time whether you are living in Jamaica or overseas.

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To be contacted by one of our Member Engagement Representatives, please enter your details in the form.

Fund your pre-dormant account

We totally get that life may throw us a few curveballs or distractions along the way, but life has also taught us that each day brings another opportunity to reset. And here is a prime moment to do just that.

If you have not used your account within the last 6-12 months, your account has gone into a pre-dormant state, but, it’s a quick fix.

All you have to do is fund your account, and just like that you are back on track!

For any additional queries or support,, please reach out to our Member Engagement Centre at or call toll-free from Jamaica, North America, or the UK.

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